The University aims to ensure that its quality standards are adhered to in the conduct of its examinations. Consequently it has a process in place to allow you to report any issues related to the conduct of an examination with which you were unhappy. The issues could be related to anything that occurs within the examination venue eg problems with the examination paper, unacceptable staff conduct or student conduct, external disturbances etc.
Should you wish to raise an issue, you are required to complete the online form reporting your concerns within 5 working days of the date of the examination, providing as much evidence as possible to support your complaint.
In the event that you have some physical evidence to present then this should be taken to the Exams, Certification & Graduation Office immediately following the examination, or as soon as possible thereafter.
The University will aim to complete its investigations as quickly as possible, and no later than the start of the Assessment Boards.
What happens next?
Your issue will be acknowledged and investigated.
Appropriate action will be taken and information will be passed to the examiner and/or the Assessment Board for consideration as appropriate.
The campus administration team will be in contact within 20 working days to advise on progress.